5/5
Positive: Professionalism, Punctuality, Quality, Responsiveness, Value Mark was great! Showed up early, diagnosed the issue fast and was incredibly knowledgeable. Will use again and highly recommend!
The commercial building’s HVAC system had a pre-existing issue with condensate being piped into the laundry area, which had caused water-related problems in the past. Furthermore, the HVAC system was suspected of needing refrigerant and a leak check due to high superheat. The client was concerned that these unresolved issues would cause further complications during the hot summer months, affecting the building’s occupants and potentially leading to more costly repairs.
Greenergy’s skilled technicians addressed the condensate piping issue by carefully evaluating the existing setup and rerouting the condensate discharge to a more suitable location. This solution effectively eliminated the water-related problems that had plagued the building prior to Greenergy’s involvement. In addition to addressing the condensate issue, Greenergy’s team performed a thorough inspection of the HVAC system to assess the refrigerant levels and identify any potential leaks. They serviced the system to ensure optimal performance during the hot summer months, including adding refrigerant as needed and fixing any detected leaks. Greenergy also provided the client with ongoing support and maintenance services, with a commitment to promptly address any issues that might arise during the summer season. This comprehensive approach not only resolved the existing problems but also helped to prevent future complications and ensure the comfort of the building’s occupants.